#14 Interviewing RPA Industry Leaders and Practitioners – Anil Kumar

I have Anil Kumar with us today to share his thoughts on Robotic Process Automation, and it’s been a pleasure talking to him 🙂

Thank you for taking up the time Anil…

Anil Kumar

Here is a short Bio:

Anil Kumar has been in the IT industry for the past two decades. He comes with hands-on experience and has performed technical and management roles. Anil is a specialist in the Enterprise Testing service area, especially in test automation through model based testing. Over the last 2+ years he is leading cutting edge digital solutions which includes Robotic Process Automation (RPA), AI and other automation levers.

He is dynamic and efficient Delivery Manager able to strike right connect with all internal and external stakeholders with an experience of managing $25+ million portfolio. Anil is a simple leader and strives for accuracy, quality, people commitment and excellence in Delivery

On personal front his native is Kerala, brought up in Hyderabad and now settled in Chennai. He can speak Malayalam,Tamil,Telugu,Hindi and English fluently. He is avid follower of Cricket and Badminton.


Small Talk

Sharath Raju:
We would like to know about your digital transformation journey?
Anil Kumar:
I would say it has been amazing journey so far. While Changepond Technologies has always been associated with Digital initiatives, the journey took a different direction when we embarked on RPA. We started RPA practice 2.5 years back and since then have been continuously evolving.

We realised that for our customers to be successful in Digital transformation journey it cannot be only RPA but you might have think about other technologies as well like AI,Lowcode,Analytics etc. We are advising customers that Digital Transformation is not about technology rather its upgrading of strategy.

You need to think how are you going to enhance your end user experience, how are you going to use the tons of data and have personalization done, how quickly are you able to respond etc. Once you are clear in this then implementing the right technology is easy.


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Sharath Raju:
What are the challenges being faced in RPA implementation?
Anil Kumar:
I would say it has been amazing journey so far. While Changepond Technologies has always been associated with Digital initiatives, the journey took a different direction when we embarked on RPA. We started RPA practice 2.5 years back and since then have been continuously evolving.


Sharath Raju:
How critical is Opportunity Assessment for RPA?
Anil Kumar:
Again a very good question. Following up to my earlier response, I would like mention that performing and opportunity assessment/process discovery is critical if you are not clear on which process to take up for automation. In this phase common process that are being used by the customers are discussed after which there will be a proper feasibility assessment done. In the feasibility assessment we would come to know if we need to weed out certain process.

Once the feasibility check is completed all the process selected are tied to the Business benefits. It is important that we prioritize the process which is aligned with the business benefits. I would say Opportunity Assessment acts as information power house to both parties (customers understanding RPA and its benefits. Vendors understanding customer processes and providing better solutions).


Sharath Raju:
One of the best accomplishments that you can share with us which can inspire RPA enthusiasts?
Anil Kumar:
The pace at which we were able to quickly train close to 50 people on RPA . These folks were able to develop and upload bots to bot store as well. The important aspect of this was that we were able to train people from non-programming background too. 

So don’t worry if you are not from a Programming background, you could still be part of this wonderful Digital Transformation journey.


Sharath Raju:
We would like to hear about the future of RPA from you…
Anil Kumar:
RPA is here to stay. As you are aware all the leading RPA products are introducing powerful capabilities regularly. But we are very clear that you can’t get great results only from RPA.

For automation to become intelligent we need to use RPA together with other technologies to get great results.


You can connect with Anil Kumar, he is always happy to help 🙂
Click here to connect with him on LinkedIn.

I hope you enjoyed the post!!!

And if you think you or your management have some thoughts on RPA that you would like to share with the hundreds and thousands of people out there and be helpful…
Let’s have a small talk 🙂

Connect with me on LinkedIn or you can email me at sharathkumarraju@gmail.com

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