Robotic Process Automation(RPA) can be defined as a Software that mimics the user actions and executes the process to save the time and increase the efficiency.
The RPA can actually allow us to
1.Log in to any application (Windows,Web,SAP,Mainframe…)
2.Enter the data
3.Move the files to folders
4.Connect to databases
5.Send emails with attachments
Benefits of RPA are :
1.Improved Customer Service
2.Enabling employees to work on more productive and creative tasks than mundane things.
3.Great return on investment.
4.Auditing the process can be made easy.
Where can we implement RPA?
Human Resources : It can implemented to automate HR operations like On- Boarding, Off-Boarding and policy submissions e.t.c
Hospitality : To automate the billing processess, approvals and infra management.
Finance : Companies from financial domain can use RPA to automate debit and credit payments, insurance quote creations, claims and reconciliation.
Customer Care : Can be used by service companies to automate the verification, retrieval and information providing tasks.
Few tools available in the market are UiPath, Blue Prism, Automation Anywhere,Worfusion e.t.c
Hope the article has helped you…